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4 Reasons Your Technician Should Be Manufacturer Trained
We understand that you have choices when it comes to Sewing Machine maintenance and repair. Here are four reasons why anyone who performs any type of service on your Sewing Machine needs to be Manufacturer trained.
The goal of Sewing Machine service & repair is to return the machine to like-new condition
The goal of machine repair is to return your machine to the same working condition as when you first opened it. This means the technician should have a solid understanding of what the machine was like when it was new. Only Manufacturer training can provide this depth of knowledge.
Many machine repairs also require GENUINE parts. Only authorized SHOPS with Manufacturer trained technicians have access to these parts.
Trained technicians can do the service work better and faster
You may be able to hire a non-factory trained technician for less than one with the proper certifications. But you will pay for it many times over in the form of inefficiency and unnecessary errors.
Manufacturer-trained technicians have hands-on experience with all types of Sewing Machines. They know their Machines inside and out, which means they can diagnose even difficult problems and provide the best solutions.
As an example, one of the most common problems our technicians encounter is a slowing or seizing machine that has been lubricated repeatedly, but still won’t move. As it turns out, it’s usually not a lubrication problem at all. It’s more likely to be a damaged Bushing and shaft, dried up grease, or a poorly maintained motor. Technicians without proper training probably won’t even know to look for these problems.
Trained technicians can find problems before they happen
One of the best ways to avoid expensive downtime and repairs is to find problems before they happen. Factory training technicians with the knowledge necessary to evaluate not only the stitching quality, but the entire Machine and the context in which the machine is being useds. By doing this, they can spot potential problems before they occur.
Untrained technicians might damage a machine or voids its warranty
A technician without the proper training might inadvertently do much more harm than good.
A factory-trained technician will know these requirements, so they won’t make costly mistakes.
Einstein famously said, “The only source of knowledge is experience.” Factory-trained technicians have the knowledge and the experience to do the job right.